FAQs
ADA BEAUTY is proudly based in Melbourne, Australia, home to our modern showroom and customer support team. You can contact us anytime through our Contact Us page for assistance.
Shipping times depend on your location.
Express Shipping (Australia): 1–3 business days
Standard Shipping: 2–6 business days
International Shipping: Varies by country
For full delivery estimates and handling times, please visit our Shipping Information page.
Yes, same-day delivery is available within selected Melbourne metro areas for orders placed before our cut-off time. Availability may vary during peak seasons. View eligibility on our Same Day Delivery page.
Yes. Every ADA BEAUTY wig is made from ethically sourced, 100% real human hair. Our collections include virgin, Remy, and premium cuticle-aligned wigs for the most natural look and longevity.
Our wig cap come in: Standard Medium (22.5″) – most common
Each wig is adjustable for a secure, comfortable fit.
To maintain softness and longevity:
Detangle gently using a wide-tooth comb.
Wash with sulphate-free shampoo and conditioner.
Allow the wig to air-dry on a wig stand.
Avoid excessive heat styling.
For more detailed care steps, visit our Wig Care Guide
Absolutely. We offer glueless wigs, wear go wigs, and pre-plucked hairlines that make installation simple for first-time wearers. These styles are ideal for easy, natural everyday wear.
Yes, ADA BEAUTY offers convenient Click & Collect directly from our contemporary wig showroom in Melbourne. Simply choose Click & Collect at checkout and you’ll receive pickup instructions once your order is ready. View our Click & Collect page for full details.
Our wigs come with adjustable straps, elastic bands, and combs for a secure fit. If you’re unsure about sizing, refer to our Wig Cap Size Guide or contact our support team for personalised help.
Absolutely. ADA BEAUTY uses encrypted checkout, secure payment gateways, and fraud protection to ensure your personal information is protected.
Yes. If your item meets our eligibility criteria, you may request a return or exchange within the allowed timeframe. Full details, including conditions and how to lodge a request, are available on our Refund & Returns Policy page. Internal link naturally to your shipping and returns pages.
Yes — our human hair wigs are made from high-quality, ethically sourced hair that can be coloured, toned, or bleached. For best results, we recommend using a professional colourist familiar with human hair wigs.
With proper care, ADA BEAUTY human hair wigs can last more than 5 years. Longevity depends on styling habits, heat exposure, and maintenance routines.
Yes — our team offers guidance on washing, styling, installing, and maintaining human hair wigs. You can also visit our wig showroom in Melbourne for personalised recommendations.
Yes, ADA BEAUTY supports multiple interest-free payment options, including Afterpay and Zip, so you can secure your favourite wig now and pay later.
HD lace is ultra-thin, melts seamlessly into any skin tone, and offers the most natural hairline. Transparent lace is slightly thicker but still realistic and breathable. Learn more about HD lace & Transparent lace on our full article.
Store your wig on a wig stand or mannequin head to preserve its shape. Keep it away from direct sunlight and excess humidity. Using a satin storage bag also reduces tangling and frizz.
To choose the best wig length and density, consider your face shape, styling preference, and daily routine. ADA BEAUTY provides detailed product descriptions and customer support to help you pick a natural-looking, flattering result.