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Booking Policy

Please read this Booking Policy carefully before confirming your appointment. These guidelines are in place to ensure a smooth, professional, and premium experience for every client.

By booking an appointment with ADA BEAUTY, you acknowledge and agree to the terms outlined below.

Welcome to ADA BEAUTY

We’re delighted to welcome you to ADA BEAUTY. Whether you’re booking a wig consultation, fitting, installation, or styling service, our goal is to provide a seamless and elevated experience from start to finish.

Our team is committed to precision, discretion, and personalised care—because your time, comfort, and confidence matter.

If you have questions before booking, our team is always happy to assist.

Booking & Deposits

  • A full deposit is required to secure all appointments

  • Appointments are not confirmed until the full deposit has been received

Full deposits help us reserve dedicated time and prepare specifically for your service.

Cancellations & No-Shows

We understand that unexpected situations can arise. To respect our time and other clients, the following policy applies:

  • Cancellations made less than 24 hours before your appointment for all wig installations and styling before your appointment will incur a 35% of your full deposit as a cancellation fee charged to your bank card

  • No-show appointments will attract a cancellation fee of 35% charged to the card on file

  • Repeated cancellations or no-shows may affect future booking eligibility

Showroom Visitation for Luxury Wigs

To provide personalised care and dedicated time, all showroom visits for luxury wig consultations require a $30 consultation fee.

  • The consultation fee is fully credited toward your purchase if you choose to proceed with a wig on the same day

  • If you decide not to proceed, the fee covers the time, expertise, and personalised guidance provided during your consultation

  • Cancellations made less than 24 hours before the scheduled consultation will result in the $30 fee being forfeited

This policy allows us to maintain a private, professional showroom experience while ensuring each client receives focused, uninterrupted service.

Appointment Timing

  • Please arrive on time for your scheduled appointment

  • Late arrivals may result in reduced service time or rescheduling

  • We do not rush our work, as quality and attention to detail are central to ADA BEAUTY standards

Appointment Location

  • Appointment details and location will be provided via email or SMS once your deposit is confirmed

  • This ensures privacy and a tailored experience for every client

Our Commitment to You

At ADA BEAUTY, we specialise in premium human hair wigs and professional services designed to support beauty, confidence, and medical hair loss needs. Every appointment is treated with care, professionalism, and respect.

Thank you for choosing ADA BEAUTY. We look forward to welcoming you.

Need Help Before Booking?

If you require assistance or have questions before securing your appointment, don’t hesitate to get in touch with us via our Contact Us page for personalised support.

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